customer-android-kotlin

//core/com.kustomer.core/KustomerCore/handoff

handoff

[androidJvm]
suspend fun handoff(parameters: HandoffParameters): KusResult<KusConversation>

Creates a handoff session with historical messages from an external system.

This method allows you to import a conversation history from an external AI system into Kustomer’s chat. The handoff creates a new session and imports all messages in a single API call.

Return

KusResult containing the created KusConversation on success, or an error on failure

Parameters

androidJvm

   
parameters Handoff parameters object