customer-android-kotlin

//core/com.kustomer.core.listeners

Package com.kustomer.core.listeners

[androidJvm]
This package contains all listener classes for Kustomer

Listen for Chat events

You can add KusChatListener for chat updates and respond accordingly. For instance, when the agent starts typing, you can show Agent is typing message on the UI.

All events received by KusChatListener contains a KusConversation.id parameter for which the event belongs to. If you want to show events for a single currently active session only, make sure to store its KusConversation.id in memory in your application. Using the KusConversation.id parameter received in the event, you can then choose to show or ignore event updates to user

Events supported by KusChatListener are -

• Detect when chat message received from agent as well as current user using KusChatListener.onChatMessageReceived
• Detect when the agent starts and stops typing using KusChatListener.onAgentIsTyping
• Detect when the unread count updates for a conversation using KusChatListener.onUnreadCountChange
• Information about an agent, when an agent joins i.e. responds to a conversation for first time using KusChatListener.onAgentJoined
• When a new message is received, which updates the conversation preview text using KusChatListener.onPreviewChanged
• Detect when a conversation ends using KusChatListener.onConversationEnded

Types

Name	Summary
KusChatListener	[androidJvm] interface KusChatListener Listener interface for retrieving Chat updates for every active conversation